Case Study — Food Delivery Express

Case Study - Food Delivery Express

Regulatory foundation, rapid expansion, vendor network, platform build and integrated marketing.

Project Overview

We partnered with a startup to launch a nationwide on‑train food delivery aggregator — focusing on compliance, vendor partnerships and scalable tech.

400+
Cities Covered
2,500+
Vendor Partners
100K+
Orders Delivered
300%
MoM Growth
IRCTC License
Approved (45 days)
Launch to scale
12 months
Daily orders
1,200+
App rating
4.8⭐

Strategic Implementation

1. Regulatory Foundation

Secured IRCTC aggregator approval; established compliance docs and railway authority relationships.

IRCTC license: 45 days

2. Market Expansion

Data-led route prioritization; rolled out into 400+ cities by onboarding local vendors and station teams.

Avg 50 cities / month

3. Vendor Network

Onboarded 2,500+ vendor partners with hygiene and SLA standards; training & QA playbooks rolled out.

2,500+ vendors onboarded

4. Platform & Tech

Built React Native app with GPS tracking, offline resilience, payments and driver coordination.

React NativeNode.jsMongoDBAWSPayment Gateway

5. Integrated Marketing

Multi-channel campaigns: station promos, digital ads, influencer pushes and referral programs. Optimized to 4.5x ROAS.

₹50L / month | 4.5x ROAS

Results

300%
MoM Growth
400+
Cities Covered
2,500+
Vendors
100K+
Orders
4.8⭐
App Rating
45d
IRCTC Approval
Daily orders
1,200+
Active users
250K+
CAC
₹125
ROAS
4.5x

Impact & Business Metrics

The combined regulatory, operational and marketing playbook turned a concept into a scalable platform that served millions while creating income for thousands of local food partners.

  • Revenue jump: 300% month-on-month during initial scale.
  • Vendor ecosystem enabled local employment across 400+ cities.
  • High NPS and strong product-market fit reflected by repeat orders.